Legal Framework

Welcome to AiUse Agency ("we," "us," or "our"). By accessing our website (aiuse.agency) or engaging our services (Fractional CMO, AI Integration, Growth Marketing), you agree to be bound by these Terms.

1. Scope of Services & AI Usage

AiUse Agency provides strategic marketing consulting and AI automation services. You acknowledge that:

• We utilize advanced Artificial Intelligence (AI) tools (including LLMs like GPT-4, Claude, Gemini) to generate content, code, and strategies.
• While we strive for accuracy, AI technologies can occasionally produce "hallucinations" or errors. Human oversight is applied, but the Client is responsible for final approval of all public-facing materials.
• We act as an independent contractor, not an employee.

2. Payments & Refunds

Services are billed according to the specific Statement of Work (SoW) or subscription tier selected. Invoices are due upon receipt unless otherwise specified. We operate on a strict non-refundable policy for work already performed, given the intellectual nature of our services.

3. Intellectual Property (IP)

Client Ownership: Upon full payment, the Client owns the specific deliverables (final reports, website code, marketing copy) created for them.

Agency Rights: AiUse retains ownership of its proprietary methodologies, pre-existing code libraries, "prompt engineering" templates, and AI workflows used to create the deliverables. You receive a non-exclusive license to use these embedded tools for your business operations.

4. Limitation of Liability

IMPORTANT: PLEASE READ CAREFULLY.

To the maximum extent permitted by applicable law, AiUse Agency shall not be liable for any indirect, incidental, or consequential damages arising from the use of our AI implementations. Our total liability for any claim shall not exceed the amount actually paid by you to us in the 3 months preceding the event giving rise to the claim.

AiUse Agency is committed to protecting your privacy. We process personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

Data Controller: AiUse Agency (Legal Entity pending Estonia/Ukraine registration).
Contact: legal@aiuse.agency

1. What Data We Collect

We collect data to provide services and improve user experience:

• Identity Data: Name, job title.
• Contact Data: Email address, phone number, Telegram ID.
• Technical Data: IP address, browser type, time zone setting (via Analytics).

2. Cookies & Analytics

We use cookies to analyze traffic. Specifically, we use Google Analytics 4. This data is anonymized where possible. By using our site, you consent to the use of cookies. You can control cookie settings via your browser.

3. International Data Transfers

As a global agency, your data may be processed in Estonia (EU), Ukraine, or the United States (via service providers like Google Workspace, OpenAI). We ensure appropriate safeguards (Standard Contractual Clauses) are in place for data protection.

4. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate data.
• Erasure: Request the "right to be forgotten" (delete your data).
• Restriction: Limit how we process your data.

To exercise these rights, email us at hello@aiuse.agency.